In episode no. 74, I continue the conversation about technology in courts from episode 73 with Dr Anne Wallace and discuss online dispute resolution “ODR”.  I cover: How ODR is defined; 6 key characteristics of ODR; Advantages and disadvantages of ODR; International and Australian examples of ODR; The different forms of technology used in ODR; The volume of disputes resolved by e-commerce platforms; Whether ODR should be applied to resolve disputes at scale; How an effective ODR should be designed and what it should include; Is there a professional obligation to use ODR and in what circumstances?; and For the first time on Reimaging Justice, I answer a listener’s question! Proudly sponsored by Neota Logic  2021 Innovation Committee Report Neota Logic Solution Gallery Neota Logic Churchill Trust Project Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au Twitter - @ReimaginingJ Facebook – Reimagining Justice group