In episode no. 89 my guest is Fiona Kirkman, CEO and co-founder of FamilyProperty. We cover: The functionality of expert system FamilyProperty that Fiona and her co-founder (husband!) Tim developed; The journey of FamilyProperty from an idea to MVP, to market, to acquisition; The integration of FamilyProperty with global practice management software, Smokeball bringing the ‘business of law’ together with effective delivery of legal advice; How technology is always changing and the need for ongoing maintenance (especially when court forms change!); The importance of beta testing and accurate data mapping; Benefits of this use of technology for lawyers and clients; What it is about the people that adopt these new methodologies and the organisations in which they work, including their size and what that means for change management; The impact of the pandemic on the legal industry; Where you fit on ‘the innovative scale’; The importance of understanding users’ pain points and how technology can assist with that, as well as empower the professionals to do more of the ‘human work’; Plans for scaling and expansion of FamilyProperty in the USA; Unexpected uses of the financial aspects of FamilyProperty and a model that Legal Aid is piloting; Constraints that Fiona and Tim have come up against recently; The importance of confidentiality and cybersecurity; Fiona’s 3 passions and how they relate to her numerous roles; What lawyers will need to be effective mediators in the future;  What is the ‘resolution revolution’?;  The importance of collaborative practice and multidisciplinary input;  When Fiona became comfortable with being labelled an ‘innovator’;  What she is most proud of along the journey of both joys and challenges; How technology is an enabler of access to justice; and Fiona’s definition of legal innovation. Proudly sponsored by Neota Logic! Links: Family Property Smokeball Neota Logic Solution Gallery Neota Logic Churchill Trust Project Survey Future Ready Regional and Rural Legal Conference Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au Twitter - @ReimaginingJ Facebook – Reimagining Justice group